The 2022 Uber Lost & Found Index

As we’re wrapping up what was probably the busiest summer of travel ever, we’re back with the sixth annual Uber Lost & Found Index, revealing the most surprising and popular items riders left behind over the past year. 

Each year, the Uber Lost & Found Index provides a snapshot of our riders’ most commonly forgotten and most unique lost items. We also highlight which cities have been most forgetful, which times of day and days of the week riders forget items most, and of course, tips on how to get any lost items back using the Uber app. 

Bags, Wallets, phones, and  keys topped the list once again of the most commonly forgotten items, but as we well know, riders aren’t just leaving the usuals behind – they’re forgetting everything from their baby’s stroller to their airpods, tennis rackets and even their bird food and golf sets – and that’s just to name a few. 

The full results are below – take a look, they may surprise you!

10 most commonly forgotten items:

1. Bag/Backpack
2. Phone
3. Keys
4. Wallet
5. Clothing Item
6. Headphones/Earphones
7. Glasses
8. Purse/Handbag
9. Money
10. Hat/Cap

Craziest Items:

1. Golf Set 
2. Stroller
3. Arousat Al Mouled
4. Airpods
5. Luggage
6. Tennis racket
7. Box of bird food
8. Badminton racket

Most forgetful dates:

1. 2021-03-21
2. 2021-01-02
3. 2021-07-08
4. 2021-02-10
5. 2021-03-20

Most forgetful times of day 

1. 17:00:00
2. 18:00:00
3. 19:00:00
4. 20:00:00
5. 16:00:00

Most forgetful days of the week:

1. Thursday
2. Sunday
3. Wednesday
4. Tuesday
5. Monday
6. Saturday
7. Friday

Total forgotten Items: 58281

If you’re one of those people who left something behind, look no further than this video, which outlines the simple steps you can take the next time you leave something behind. 

The best way to retrieve a lost item is to call the driver – but if you leave your phone itself, you can login to your account on a computer. Here’s what to do:

1. Tap “Your Trips” and select the trip where you left something
2. Scroll down and tap “Find lost item”
3. Tap “Contact driver about a lost item”
4. Scroll down and enter the phone number you would like to be contacted at. Tap submit.
5. Your phone will ring and connect you directly with your driver’s mobile number.
6. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
7. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.

And if you lost your personal phone and are unable to sign into the app, you can be connected to support via webchat at the link here. 

About Uber

Uber’s mission is to bring reliable transportation to everywhere, for everyone. We started in 2010 to solve a simple problem: how do you get a ride at the touch of a button? Seven years and more than two billion trips later, we have started tackling an even greater challenge: reducing congestion and pollution in our cities by getting more people into fewer cars.

In the Middle East, Uber is already in Amman, Bahrain, Beirut, Dammam, Dubai, Doha, Istanbul, Jeddah, Karachi, Lahore, Madinah, Makkah, Manama, Riyadh, and in 11 cities in Egypt: Greater Cairo, Alexandria, Mansoura, Tanta, Damanhur, Zagazig, Hurghada, Damietta, Ismailia, Port Said, and El Suez, in addition to the Eastern Province with plans for expansion across the region.